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QUESTION 23 OF 245Domain: Agentic Architecture & Orchestration
When escalating mid-process to a human who lacks the transcript, a good structured handoff includes…
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Answer: A
A structured handoff summary (customer ID, root cause, amount, recommended action) lets the human act without replaying the whole conversation.
ایک صاف ستھرا خلاصہ (کسٹمر ID، اصل وجہ، رقم، تجویز کردہ کام) دے دیں تو انسان پوری گفتگو دوبارہ پڑھے بغیر کارروائی کر سکتا ہے۔
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