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QUESTION 155 OF 245Scenario: Customer Support Resolution Agent
The agent occasionally refunds the wrong account because it skips identity verification. Best fix?
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Answer: A
Financial consequences demand deterministic enforcement (a gate/hook). Prompt-based approaches are probabilistic and insufficient here.
پیسے کے معاملے میں پکی پابندی (gate/hook) چاہیے۔ پرامپٹ والے طریقے پکے نہیں ہوتے اور یہاں ناکافی ہیں۔
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